Register to get exclusive discounts

How to FAQ


We give an answer to customers' doubts

Why do I have to register?
Registration is used to know our customer, it is also a way to protect professionals. By registering, depending on the profession, you can access dedicated discounts. The data is used by our administration to provide invoices in case of purchase. Your data will be treated in strict confidence, in accordance with the laws in force on the subject of privacy. AGATA does not to disclose data for advertising purposes to third parties.

How to make an order on Agata Store?
The purchase requires a series of steps:

- Register as a customer
- Approval by an administrator
- Run the loggin
- Browse the site and choose the products
- At the end of shopping go to the cart
- Proceed with the purchase.

Shipping Costs?
Shipping costs for Italy are set at € 10 including VAT. For other countries, the costs are based on the weight and geographical area according to the DHL table.

If the customer instead prefers to use his courier must tick when ordering the item "pick up at the office with your courier". In this case no additional charges will be applied.

Terms of payment?
At the moment the only accepted method of payment is the advance bank transfer.

Prices shown?
The prices indicated on the site are to be understood as excluding VAT.

How can I get a discount?
At the time of registration you will be applied a dedicated discount.

How can I download files?
Every user registered on the site can download data sheets and other files.

I have an important project to complete as I can contact you?
Do you have an important project? Contact us at you will be contacted by one of our technicians who will follow you offering the best solutions according to yours needs.