Shipping mode and returns
| SHIPPING COST FOR OTHER COUNTRIES |
|
Agata Store s.r.l. completing the order by the following day for all items in the warehouse. Send the material after the amount is credited. Deliveries can vary from 3-5 working days. For more information on delivery times, see the table.
| ZONE | 1° Step | 2° Step | 3° Step | 4° Step | 5° Step |
| EURO 1 | from 0 kg to 20.00 kg : 18,00€ | from 20.01 kg to 30.00 kg 30.00€ | |||
| EURO 2 | from 0 kg to 10.00 kg : 18,00€ | from 10.01 kg to 20.00 kg 25.00€ | from 20.01 kg to 30.00 Kg 35.00€ | ||
| EURO 3 | from 0 kg to 10.00 kg : 20,00€ | from 10.01 kg to 20.00 kg 25.00€ | from 20.01 kg to 30.00 Kg 40.00€ | ||
| EURO 4 | from 0 kg to 10.00 kg : 25,00€ | from 10.01 kg to 20.00 kg 35.00€ | from 20.01 kg to 30.00 Kg 50.00€ | ||
| MIDDLE EAST 1 | from 0 kg to 2.00 kg : 70,00€ | from 2.01 kg to 6.00 kg : 100,00€ | from 6.01 kg to 10.00 kg : 150,00€ | from 10.01 kg to 20.00 kg : 200,00€ | from 20.01 kg to 30.00 kg : 300,00€ |
| ZONA 11 | from 0 kg to 2.00 kg : 25,00€ | from 2.01 kg to 6.00 kg : 50,00€ | from 6.01 kg to 10.00 kg : 80,00€ | from 10.01 kg to 20.00 kg : 100,00€ | from 20.01 kg to 30.00 kg : 150,00€ |
| ZONA 13 | from 0 kg to 10.00 kg : 60,00€ | from 10.01 kg to 17.00 kg : 100,00€ | from 17.01 kg to 24.00 kg : 130,00€ | from 24.01 kg to 30.00 kg : 150,00€ |
GEO ZONE
| EURO 1 | Germania, Belgio, Lussemburgo, Danimarca, Olanda. |
| EURO 2 | Spagna, Austria. |
| EURO 3 | Francia, UK, Finlandia |
| EURO 4 | Irlanda, Portogallo, Slovenia, Ungheria, Polonia, Repubblica Ceca, Slovacchia, Bulgaria, Estonia, Lituania, Latvia, Romania, Croazia, Grecia, Malta, Cipro, Svizzera, Liechtenstein |
| MIDDLE EAST 1 | Iran, Qatar |
| ZONA 11 | Egitto, Australia, Lebanon |
| ZONA 13 | Ucraina |
If your country is not in the table please contact us via mail at info@agatastore.it to get an estimate of the costs.
Agata Store will not be liable for damage to the products after delivery to the carrier responsible for transporting and delays in delivery.
RETURNS
The return procedure can be done by contacting the company by mail. The customer will receive a form Returns to be complete in all its parts.
Subsequently, the request will be evaluated by one of our representatives who will contact the customer again to agree on how to return.
If the damaged goods are covered by warranty, the customer must return the material in its original packaging and complete with all its equipment. It is important to protect the original packaging so that it is not further damaged during transport.
The materials returned in an unsuitable manner will not be reimbursed.